A new era dawns?

NABO has welcomed the decision by CRT to create the role of Head of Customer Service, reporting directly to the Chief Executive, Richard Parry. The responsibilities will include leisure boating, licensing and enforcement as well as leading wider customer service changes.  NABO Chairman, Mike Rodd, says that we welcome this timely initiative and are confident […]

CRT focusses on the customer

As part of its renewed focus on improving customer service, the Canal & River Trust is today (24 June) announcing a series of changes in the way its teams are organised.  The new structure, which has been developed over recent months by, and in consultation with, staff from across the charity, underpins the Trust’s ten-year […]

MS Queen Victoria in Liverpool

The Cunard liner MS Queen Victoria is in Liverpool tonight, Friday 30th May, to celebrate the maiden voyage of the earlier Cunard liner the RMS Aquitania, 31st May 1914. The picture shows her lying alonside the ferry terminal with the Mersey Ferry in the fore. She sails for Ireland and Southampton tomorrow afternoon.  More here:  […]

Boat Fire Safety Week 2014: Top 10 Tips to stay alive

During Boat Fire Safety Week 2014 (26-30 May), the national campaign by Fire Kills and the Boat Safety Scheme (BSS), boat owners are being asked to pass on tips from the BSS website and leaflets that help skippers and their crews to stay safe from fire and carbon monoxide (CO) risks.

CRT’s Winter Stoppages – 2014/15 consultation

Each winter, CRT takes the opportunity of reduced cruising activity to concentrate effort on essential repairs and maintenance to the canals. Once again they are inviting us to review the provisional plans prepared by their local works planners and comment on the plans, helping them to minimise disruption.

NABO comments on CRT’s “Sharing Towpaths” proposals.

NABO believes that it is absolutely fundamental to recognise that the prime users of towpaths are boaters, who contribute around a quarter of CRT’s annual income. There must be recognition in the Towpath Code of the need for other users to respect boaters and their needs. The needs of boaters should also be paramount in […]

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