CRT announce plan to reopen northern canals as water becomes available

CRT have made this annoucment Following 2022’s drought, which forced the closure to navigation of several canals in the north of the country, the Canal & River Trust is planning ‘windows’ of canal reopening over the coming weeks.  In most instances this will allow boating over the October half term and up to the start […]

CRT launch customer service facility minimum standards consultation

We have heard from CRT that they have launched the first stage of their consultation on customer service facilities (CSF). This consultation is focused on helping agree a minimum standard of CSF that the Trust will provide. The standard will include; The type of facilities that would be considered the minimum standard of essential and […]

CRT launch a “Boater Census”

The Canal & River Trust is launching the first ever Boater Census and is asking every boat licence holder to take part and help paint a picture of who boats on the charity’s waterways. The Boater Census has been designed with input from boater representatives on the Trust’s Council to help understand the different needs […]

Waterways Ombudsman Annual Reports for 2021/22.

The Waterways Ombudsman and the Waterways Ombudsman Committee issue Annual Reports for 2021/22. This is the third annual report of the current Ombudsman, Sarah Daniel. During the year, the Ombudsman received 63 enquiries, 51 of which were directly about the Canal & River Trust, one was about the Avon Navigation Trust, the others about bodies […]

A focus on BSS (and our forgotten anniversary!)

A focus on BSS (and our forgotten anniversary!) The extended period of hot, dry weather has continued and, as predicted in the last issue, the more vulnerable canals are now seeing closures due to water shortages – particularly the Peak Forest and Macclesfield canals. Helen Hutt and Mark Tizard both comment on the lack of […]