Waterways Ombudsman report

Waterways Ombudsman report The Waterways Ombudsman and the Waterways Ombudsman Committee have issued their Annual Reports for 2021/22. This is the third annual report of Sarah Daniel, the current Ombudsman. During the year, she received 63 enquiries, 51 of which were directly about CRT, and one concerned the Avon Navigation Trust. The others were about […]

NABO AGM 2022

The NABO AGM will be held at on Saturday 12th November at the Tamworth CC Club, Kettlebrook Wharf, Kettlebrook Rd Tamworth B77 1AG (by boat it is on the Coventry Canal, just up from Fazeley Junction).   We will start at 11 am with the AGM formal business, followed by a presentation and discussion. After […]

CRT announce plan to reopen northern canals as water becomes available

CRT have made this annoucment Following 2022’s drought, which forced the closure to navigation of several canals in the north of the country, the Canal & River Trust is planning ‘windows’ of canal reopening over the coming weeks.  In most instances this will allow boating over the October half term and up to the start […]

CRT launch customer service facility minimum standards consultation

We have heard from CRT that they have launched the first stage of their consultation on customer service facilities (CSF). This consultation is focused on helping agree a minimum standard of CSF that the Trust will provide. The standard will include; The type of facilities that would be considered the minimum standard of essential and […]

Canal & River Trust publishes its 2021/22 Annual Report

The Canal & River Trust has today (28 September 2022) published its 2021/22 Annual Report & Accounts, the second year to be severely affected by Covid-19.  The Report documents a continued rise in use of the towpath with nearly 800 million individual visits across the year and a record summer for boating once the waterways […]

NABO meeting with CRT August 2022

Mike Rodd and Anne Husar met with Matthew Symonds and the new National Boating Officer, Eleanor Bridgwood-Hill, on Wednesday 24th August for their regular catch-up meeting.  Key issues at this session were… The boat licence increase – CRT are predicting a £7m shortfall but assured us that the published winter programme would go ahead in […]